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Food Allergen Sensitivity Training now available. Click to learn more.
Click here to learn more about how you can celebrate special moments with custom beverage experiences.

We Are Hospitality Trailblazers…

Founded by a fourth-generation hospitality industrialist in Las Vegas, RHI is a first-of-its-kind institute that is redefining hospitality standards one person at a time. We combine the latest compliance standards with generations of institutional knowledge and decades of experience to create an original and effective curriculum that raises the bar on industry best practices.

We Are on a Mission…

Elevate hospitality and service experiences for all through education and empowerment. Through our unique programs, we raise standards and exceed guest expectations for venues at all levels. RHI challenges the current antiquated perceptions of front-of-house staff, inclusive of roles within the brand, importance to business vitality, and value of knowledge.

We Are Here to Educate...

Restaurant Coaching

Employee Training

Career Development

Personal Enrichment

SERVICES FOR

Executive Management

Impeccable service from management down is the key to venue success and gaining new and repeat customers. Give your team the tools they need to succeed and ultimately drive revenue for the restaurant.

  • Is your restaurant fully staffed and trained in the latest, best hospitality standards?
  • What does your current training program look like? Are you still relying on institutional knowledge passed down by word of mouth?
  • Could your employees benefit from increasing their culinary knowledge
  • Don’t know where to send your employees for fast, convenient, and affordable Alcohol Awareness Cards?

Work with RHI to overcome these challenges to help your team thrive!

Tell Me More
  • Restaurant Coaching

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  • Leadership & Staff Training

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  • Custom Employee Onboarding Videos

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  • Alcohol Awareness Cards

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  • Hospitality & Libation Education

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SERVICES FOR

FOH & BOH Staff

Whether you're new to the profession, or an industry veteran, there is always room to expand your knowledge and increase your service levels. Go the extra mile to level up your libation knowledge and hospitality standards with our proven and effective curriculum.

  • Do you have all the required work cards to work in Nevada?
  • Do you want to learn simple tricks that will help you increase check and tip size?
  • Are you under 21 and want to get your start in the hospitality industry?
  • Do you want to increase your service levels and libation knowledge?

Start and grow your career with RHI’s online and in-person classes and certifications. The perfect boost to your resume!

Let’s Get Started
  • Alcohol Awareness Cards

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  • Entry Level Skills Training

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  • Advanced Continuing Education

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  • Online Classes

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  • Hospitality & Libation Education

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SERVICES FOR

FOH & BOH Staff

Whether you're new to the profession, or an industry veteran, there is always room to expand your knowledge and increase your service levels. Go the extra mile to level up your libation knowledge and hospitality standards with our proven and effective curriculum.

  • Do you have all the required work cards to work in Nevada?
  • Do you want to learn simple tricks that will help you increase check and tip size?
  • Are you under 21 and want to get your start in the hospitality industry?
  • Do you want to increase your service levels and libation knowledge?

Start and grow your career with RHI’s online and in-person classes and certifications. The perfect boost to your resume!

Let’s Get Started
  • Alcohol Awareness Cards

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  • Entry Level Skills Training

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  • Advanced Continuing Education

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  • Online Classes

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  • Hospitality & Libation Education

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SERVICES FOR

Party Planners

Everybody loves a good libation. RHI provides a variety of in-person and on-line libation educations classes perfect for your next party.  

  • Have you been tasked with planning the next organization party?
  • Do you want to expand your palate and your libation knowledge?
  • Are you looking for a fun time with the squad?
  • Looking to create a memorable team-building outing that will WOW?

Let’s talk about good libations…

Pour Some Knowledge on Me
  • Wine 101

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  • Champagne & Sparkling Wine

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  • Art of Saké

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  • Tour of Italy

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  • Introduction to Beer

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  • Whiskey Business

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  • Value Wines

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Take our State-Certified Alcohol Awareness Course, also available in Spanish!

Enroll Now / Enlístate Ahora

Mark Steele Featured in French Documentary on Buffets

RHI on Food & Loathing: Mark Steele on Running a Healthier Restaurant

a circle featuring the 9 major food allergens

Protecting Guests, Elevating Hospitality: The Case for Food Allergy Training

RHI on FOX 5: The Future of Buffets in Las Vegas

RHI on Food & Loathing: Brian Howard – Role Model for a Healthy Kitchen

WHAT OUR CLIENTS SAY

BRG-Logo

“Mark Steele has been an integral part in opening 6 businesses under our company’s umbrella… While working with some of the world’s largest casino resorts, Mark successfully developed, cultivated, and executed Hospitality at its finest inside our venues.”

Jason Cooper

Managing Partner, Browns Restaurant Group
MSC Cruises Logo

“Having well trained team members that are willing to share our passion and dedication to guests’ experiences with subtle techniques is the key to success, emotionally and financially. Thanks to Restaurant Hospitality Institute and Mark Steele in particular for his proactive and professional contribution, job well done!”

Stéphane Franchini

Director of Specialty Restaurants, MSC Cruises
Google 5 Stars Logo

“If you are looking to gain a working knowledge of wine that you can use in the process of purchasing wine, serving wine, or just being more confident in selling wine as part of your career this class is a great option. Mark is engaging and keeps the students involved throughout.”

Buel C.

Google 5 Stars Logo

“Mark did a fantastic job of introducing my coworkers and I to the world of sake. The class was informative but also very relaxed and welcoming. Thanks again!”

Jessica J.

Google 5 Stars Logo

“Great school, great content, great instructor. I recently completed this school and already have a job at a great high volume restaurant. You are really given the tools to succeed in the restaurant industry. Mark is a great instructor with years and years of experience. Highly recommend the school for anyone trying to break into the industry!”

Ali A.

Google 5 Stars Logo

“I've been in "the industry" for over 25 years and STILL picked up tips on upselling, health code violations, wine knowledge, tricks of the trade, different perspectives on everyday situations, it was VERY comprehensive and detailed… I HIGHLY recommend RHI for everyone interested in F&B from the beginner to the industry veteran, you truly can teach an old dog new tricks.”

Irvin P.

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