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RHI-Mark-Steele-Header-(800x600-px)

“I have dedicated my life to restaurant hospitality, and have found that there is something to be learned at every meal. Whether you’re gathered around the kitchen table with friends and family, or enjoying a five-star meal, make each experience enjoyable and educational.”

- Mark Steele
Founder & Chief Education Officer
Restaurant Hospitality Institute

Meet Mark Steele

As a fourth-generation hospitality industrialist, Mark's experience extends beyond his more than 25 years of food and beverage experience - he was born and raised in the hospitality industry. His lifetime of gaining experience makes him uniquely qualified to lead you and your team to success.

Mark Steele possesses a rare and exceptional combination of skills that makes him a unique and valuable asset to the companies he consults with.

Mark’s paternal grandfather, Joseph O’Mara, was a Guinness Master Brewer and helmed the first brewery outside of Dublin. He also owned a pub in Ireland where Steele’s father worked during the summers as a kid cleaning bottles for reuse in the river behind the pub.

As a teenager, Mark Steele worked as a busboy at Spanish Trail Country Club where his father was the original General Manager and his mother was a salesperson. This photo was taken during a “Roaring 20’s” themed event.

Wayne Newton, Mr. Las Vegas, toasts Mark & Cara at their wedding in 2017!

Mark Steele was hard at work as a busboy at Spanish Trail Country Club in 1988.

Mark & Cara secured RHI’s first school office space in June 2019.

Unique Expertise

Recruiting, Hiring, and Training Service Staff

Planning & Opening New Concepts

Revitalizing Downward Trending Venues

Budget & Cost Management

Menu Design & Layout

Creating and documenting policies & procedures

Professional Designations

Certified Sommelier - Court of Master Sommeliers

Certified Beer Server - Cicerone Certification Program

Certified Saké Professional - Saké Education Council

Certified Sherry Specialist – Regulatory House of Jerez

Rummelier – Royal Rum Society

Certified ServeSafe

Honorary Professor – UNLV College of Hospitality

Winners Have A Coach

Meet Mark Steele, the hospitality trailblazer.
He’s been working, coaching, and consulting with restaurants for more than 20+ years. View Coach Mark’s playbook of winning strategies.

VIEW PLAY
VIEW PLAY
VIEW PLAY

Openings, Consultings, Trainings, and Rebrands

2026

The Inn at Stonecliffe

High-Detail, Luxury F&B Operations
70 Team Members
Mackinac Island, Michigan
The Inn at Stonecliffe Website

2026

Doc Crow's Southern Smokehouse and Raw Bar 

High-volume three-meal restaurant - Top 10 Largest Whiskey Selection in the World
125 Team Members
Louisville, Kentucky
Doc Crow's Southern Smokehouse and Raw Bar Website

2026

Lock 11 - Inside The Q Casino + Resort

 
High-Profile, Casino Roof-Top Steakhouse
50 Team Members
Dubuque, Iowa
Lock 11 Website
 

2026

Carversteak - Inside CIVILIAN Hotel

Luxury Steakhouse
60 Team Members
New York City, New York
Carversteak NYC Website

2026

Top of The V - The Viv Hotel

Spanish Influenced Steakhouse
50 Team Members
Anaheim, California
Top of the Viv Website

2025

The Hoxton

All Food and Beverage, Opening Rooftop Restaurant, INANNA
50 Team Members
Los Angeles, California
INANNA Website

2025

Oceana

All Food and Beverage, Opening Michelin Aspired Restaurant, La Monique
30 Team Members
Santa Monica, California
La Monique at Oceana Website

2025

Saint John's Resort

AAA Four-Diamond resort: All Food and Beverage
120 Team Members
Plymouth, Michigan
Saint John's Resort Website

2025

The Trail, Hotel and Bourbon Resort

All Food and Beverage
50 Team Members
Barnstown, Kentucky
The Trail, Hotel and Bourbon Resort Website

2025

Hotel Washington

High Profile, High-Volume, AAA Diamond Inspired Resort: All Food and Beverage
70 Team Members
Washington, District of Columbia
Hotel Washington Website

2025

The Blooming Bistro

QSR Concept Intended for Community Engagement
15 Team Members
Las Vegas, Nevada
The Blooming Bistro Website

2025

The Marker Hotel

All Food & Beverage, Including Banquets
80 Team Members
San Fransisco, California
The Marker Hotel Website

2024

Nellie's Southern Kitchen

Celebrity-Driven American Comfort Food
100 Team Members
Las Vegas, Nevada / Belmont, North Carolina
Nellie's Southern Kitchen Website

2023

Wolf Creek Country Club

All Food and Beverage
20 Team Members
Olathe, Kansas
Wolf Creek Country Club Website

2023

Hyatt - Alila Marea

Forbes Five-star Aspired: All Food and Beverage
75 Team Members
Encinitas, California
Hyatt - Alila Marea Website

2023

Wonder Aleworks

Brewery
10 Team Members
Reno, Nevada

2022

Carversteak - Inside Resorts World

Luxury Steakhouse
50 Team Members
Las Vegas, Nevada
Carversteak Website

2022

Hyatt - Thompson Hotel

All Food and Beverage
50 Team Members
Buckhead, Georgia

2022

Hyatt - Alila Napa

Forbes Five-star Aspired: All Food and Beverage
30 Team Members
St. Helena, California
Hyatt - Alila Napa Website

2022

Flanker

Kitchen & Sporting Club
40 Team Members
Salt Lake City, Utah
Flanker Website

2022

Scotty Brown's

American Upscale Casual Dining
25 Team Members
Bellingham, Washington
Scotty Brown's Website

2021

Big Dog's Draft House

Nevada’s Largest Brewery and Restaurant
50 Team Members
Las Vegas, Nevada
Big Dog's Draft House Website

2021

Scotty Brown's

American Upscale Casual Dining
25 Team Members
Bellingham, Washington
Scotty Brown's Website

2021

99 Cent Only Store

Retail Store
Nevada Certified Alcohol Awareness
100 Team Members
Las Vegas, Nevada

2021

Hyatt - Thompson Hotel

All Food and Beverage
50 Team Members
Dallas, Texas
Hyatt - Thompson Hotel Website

2021

Hyatt - Alila Ventana

Forbes Five-Star Aspired: All Food and Beverage
30 Team Members
Big Sur, California
Hyatt - Alila Ventana Website

2020

M&M Soul Food

American Comfort
20 Team Members
Las Vegas, Nevada

2020

Mariposa

Modern Mexican
50 Team Members
Las Vegas, Nevada
Mariposa Website

2019

MSC Bellissima

All Specialty Restaurants
30 Team Members
Saint-Nazaire, France
MSC Bellissima Website

2019

MSC Grandiosa

All Specialty Restaurants
40 Team Members
Saint-Nazaire, France
MSC Grandiosa Website

2019

7th & Carson

American Gastropub
25 Team Members
Las Vegas, Nevada
7th & Carson Website

2018

MSC Seaview

All Specialty Restaurants
40 Team Members
Montfalcone, Italy
MSC Seaview Website

2018

MSC Seaside

All Specialty Restaurants
40 Team Members
Montfalcone, Italy
MSC Seaside Website

2018

Favorite Bistro - Inside The Linq

3-Meal, Modern French
80 Team Members
Las Vegas, Nevada
Favorite Bistro Website

2018

The Stove

7 Day Brunch
30 Team Members
Las Vegas, Nevada
The Stove Website

2018

La Mar Cebicheria

Lunch - Dinner Peruvian
100 Team Members
San Francisco, California
La Mar Cebicheria

2017

MSC Meraviglia

All Specialty Restaurants
20 Team Members
Saint-Nazaire, France
MSC Meraviglia Website

2017

Villagio

Breakfast - In-room Dinning
30 Team Members
Napa, California
Villagio Website

2017

Vintage House

Breakfast - In-room Dinning
30 Team Members
Napa, California
Vintage House Website

2015

Golden Steer Steakhouse

Classic American Steakhouse
35 Team Members
Las Vegas, Nevada
Golden Steer Website

2014

Mercadito

Contemporary Mexican
70 Team Members
Red Rock Resort, Summerlin, Nevada

2013

Citizens Kitchen and Bar

3 Meal, Comfort Dining
120 Team Members
Mandalay Bay, Las Vegas, Nevada

2013

Red Square

Vodka Bar, Russian Cuisine
40 Team Members
Mandalay Bay, Las Vegas, Nevada

2011

Sugar Factory

American Contemporary
300 Team Members
Paris Hotel, Las Vegas, NV

2010

Cabo Wabo Cantina

Tex Mex Theme Restaurant
140 Team Members
Planet Hollywood, Las Vegas, Nevada

2009

Society Café

3 Meal, Comfort Dining
120 Team Members
Encore Resort, Las Vegas, Nevada

2008

Company American Bistro

Fine Dining
100 Team Members
Luxor Hotel, Las Vegas, Nevada

2007

Dick's Last Resort

Casual Dining
100 Team Members
Excalibur Hotel, Las Vegas, Nevada

2006

Social House

Japanese
80 Team Members
Treasure Island, Las Vegas, Nevada

2006

Venus Pool Club

Casual Light Lunch Fare
40 Team Members
Caesars Palace, Las Vegas, Nevada

2004

FIX

Steakhouse / Fun Dining
50 Team Members
Bellagio Resort, Las Vegas, Nevada

2002

Tre Restaurant

Italian/Mediterranean
60 Team Members
Summerlin, Nevada

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