Rachel Diehl

Restaurant Hospitality Institute (RHI) has introduced an innovative hospitality course: Food Allergen Safety Techniques (FAST) to its list of classes and continues to remain in the forefront of the hospitality education industry. 

Why Food Allergen Safety Techniques is Essential for Restaurant Professionals

In the restaurant industry, providing an exceptional dining experience goes beyond delicious food and friendly service. It’s about ensuring every guest feels safe and welcome from the first interaction—especially those with food allergies. One in ten people live with a food allergy and the numbers are rising. Understanding how to handle allergens isn’t just good practice; it’s a necessity.

Food intolerances are even more common, though less serious than allergies, they can still make someone feel ill and stop them from eating out. Either way, food allergens need to be taken seriously in order to level up your hospitality, and the best response is a proactive approach. 

What’s at Stake?

When a guest with food allergies dines at your restaurant, your team’s actions could literally be life-saving. Accidental allergen exposure can lead to severe reactions, putting both the guest and your establishment at risk. Beyond health consequences, mishandling food allergens can be a major liability, damaging your restaurant’s reputation and leading to legal repercussions.

Despite these risks, food allergen training & protocols is often overlooked in many restaurants, leaving staff unprepared to handle critical situations, and the restaurant at risk of liability. Southern Nevada Health District does not currently review nor test anything allergy related, so having a food handlers’ and/or health card is not sufficient enough. It is completely up to the individual restaurants to train their staff. Recognizing this gap in training, RHI introduced this innovative course curriculum. This training equips restaurant professionals with the knowledge and skills to accommodate guests with food allergies safely and confidently.

Does your business have proper proactive protocols in place to prevent allergen exposures? Is your staff trained on them? Do they know what to do in the case that a guest does suffer an allergy attack? Are they armed with the information needed to protect both the guest, and your business? 

If you answered no to any of these questions, The FAST Course is for you and your staff. Think about the advantage your staff would have above your competitors if everyone was trained correctly.

What You’ll Learn

RHI’s FAST course is designed for all levels of restaurant staff—from hostesses and servers to chefs and business owners. It covers essential topics that can transform your restaurant into a safer, more inclusive environment:

• Understanding Common Food Allergens – Learn about the nine most common food allergens, such as peanuts, shellfish, and gluten, and how they can affect your guests.
• Practical Steps to Prevent Contamination – Discover strategies to minimize cross-contamination in the kitchen and at the table, ensuring allergen safety throughout the dining process.
• Responding to Emergencies – Gain confidence in recognizing and managing the situation in the event a guest does have an allergic reaction.
• Improving Hospitality Standards – Incorporate allergy awareness into your restaurant’s culture to build trust with your guests and foster loyalty.

Benefits of Training

Successfully completing the FAST course and passing the proctored exam earns participants a Food Allergy Safety Techniques Card. The FAST Card is a great resume builder, and more importantly, a potential human life saver. This credential demonstrates your commitment and your team’s commitment to responsible hospitality, reassuring guests that your establishment prioritizes their safety.

Flexible, Affordable and Family-Owned

RHI’s FAST program is available online 24/7 for just $35, making it accessible to individual employees. Larger groups can opt for in-person training, tailored to their specific needs. With RHI, you’re learning from a local, family-owned business with fourth generation hospitalian, Mark Steele, leading the helm. 

Elevate Your Dining Experience

Food allergy safety isn’t just about avoiding risks—it’s about creating a dining environment where all guests feel valued and cared for. With RHI’s FAST Card, you’re not just meeting state of Nevada requirements; you’re setting a higher standard for hospitality.

Invest in your team. Protect your guests. Grow your business. Learn more and enroll in the Food Allergy Safety Techniques course at rhinstitute.com. Enroll online or contact us to schedule a group training today!